Privacy policy

This Privacy Policy applies to all personal information collected by World of Water Plumbing and Gas via the website located at www.worldofwater.com.au

This website highly respects users' personal information. We will take corresponding security protection measures in strict accordance with the requirements of relevant laws and regulations and try our best to protect your personal information.

By choosing to visit our website, you agree to accept our Privacy Policy.

 

  1. What is “Personal Information”? 
    • The privacy Act 1988 (Cth) currently defines “personal information” as meaning information or an opinion about and identified individual or an individual who is reasonably identifiable:
    • Whether the information or opinion is true or not; and
    • Whether the information or opinion is recorded in material form or not.
    • If the information dose not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “personal information” and will not be subject to this privacy policy. 
  2. What information do we collect? 

    What kind of information that we collect from you will depend on how you use the website. The personal information which we collect and hold about you may include: Personal information: such as name, birthday, telephone number, e-mail or account information etc.;Social information: associate your social account information with your authorization and consent.

  3. How we Collect your personal information 
    • We may collect personal information from you whenever you input such information into our website.
    • We also collect cookies from your computer which enables us to tell when you use the website and also to help customize your website experience. As a genera rule, however, it is not possible to identify you personally from our use of cookies. 
  4. Purpose of collection
    • The purpose for which we collect personal information is to provide you with the best service experience possible on the website.
    • We customarily disclose personal information only to our service providers who assist us in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.
    • By using our website, you consent to receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from us, We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communication of this nature

  1. Access and correction
    Australian Privacy principle 12 permits you to the personal information we hold about you in certain circumstances and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.
  2. Complaint Procedure

    If you have a complaint concerning the manner in which we maintain the privacy of you personal information, please contact us as set out below. All complaints will be considered by one of our team members and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem if your remain dissatisfied with our outcome, you may refer the matter to the office if the Australian information commissioner.

  3. Overseas Transfer

    Your personal information will not be disclosed to recipients outside of Australia unless you expressly request us to do so. If you request us to transfer your personal information to an overseas recipient will not be required to comply with the Australian Privacy Principles and we will not be liable for any mishandling of you information in such circumstances.

  4. How to Contact us about Privacy

    If you have any queries, or if you seek access to you personal information, or if you have a complaint about you privacy practices, you can contact us through admin@worldofwater.com.au

  5. Changes to this Privacy Policy

    The terms of our Privacy Policy may change from time to time. For major changes, we will provide significant notifications (including we will notify you in a prominent position on the homepage or by email or even pop-up notification). By continuing to use our services, you agree to be bound by the revised Privacy Policy.

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